Cancellation & Modification Policy

If you reconsider your decision after making a purchase, kindly reach out to us at support@heartmelting.net. Please include your order number and the specific changes you wish to apply in your message. We will notify you as soon as the modification or cancellation has been processed.

Please note, your purchase can only be altered or cancelled within the first 4 hours after it has been placed. Beyond this period, the order is finalized for processing and changes or cancellations cannot be accommodated.

Be advised that during busy holiday seasons, if your order requires design adjustments, we cannot guarantee timely delivery due to the additional time needed for modifications.

Remember, by completing your purchase, you agree to accept the terms outlined above.